top of page

Privacy Policy

Effective Date: January 1, 2025

​​

1. Introduction

Welcome to Academic Research Excellence Hub, which is called "we," "our," or "us." We value your personal information and the right of its protection. This Privacy Policy contains details about the aforementioned personal information: How we collect and use it, how to disclose it, and how to secure it when you visit the website or engage in our online courses, workshops, and associated services.

​

2. Information We Collect

The information we collect is for the purpose of service provision and further enhance your learning experience. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, postal address, and other contact details; mostly these details are provided by you during the registration or enrollment in our courses.

  • Account Information: Your username, password, and profile information.

  • Payment Information: Billing information and payment method, both of which are processed securely by trusted third-party payment gateways.

  • Usage Data: Information about your use of our platform, including the progress of courses, time of logging in, IP address, browser type, and device information.

  • Communication: Records of correspondence between us, including support inquiries and feedback.

 

3. How we use your information

Once we receive your information, we use it to:

  • Provide, operate, and maintain our courses and services.

  • Customize the way you learn and to develop our platform further.

  • Communicate with you regarding your account, course updates, and promotional offers.

  • Process payments and to avoid fraud.

  • Respond to legal requirements and preserve our rights.

  • For research and development purposes to enhance our products.

 

4. Information Sharing and Disclosure

We honor your privacy and will never sell your private information. Your information may be shared with:

  • Academic Partners: Institutions and professors engaged in the educational delivery of course materials under strict confidentiality agreements.

  • Service Providers: Various vendors supplying payment processing, hosting, analytics, and customer support services.

  • Legal Authorities: Required by law or when we need to defend our rights.

 

5. Data Security

To maintain data security, we have implemented very strict security protocols such as encryption, secure servers, and access control to restrict unauthorized viewing, modification, disclosure, or destruction of your personal data.

 

6. Data Retention

We keep your personal information for as long as necessary to fulfill any purpose specified in this policy and/or any period prescribed by law.

 

7. Your Rights

Depending on your location, you may have certain rights with respect to your personal data, which include:

  • The right to access and correct your information;

  • The right to request deletion of or restriction on processing of your data;

  • The right to contest certain processing of data;

  • The right to withdraw consent at any time.

To exercise any of these rights, please contact us at [contact email].

 

8. Cookies and Tracking Technologies

We use cookies and other similar technologies in order to improve your experience, analyze usage, and provide you with content that is personalized. Cookie preferences may be controlled via your own browser settings.

 

9. Children's Privacy

These services are not directed toward anyone under the age of 16. We do not knowingly collect any personal data from any child without parental consent.

 

10. International Data Transfers

Due to our operations in Australia and the international nature of our work, your data may go to other countries where it might be processed. We will ensure the data we have is adequately protected.

 

11. Changes to This Privacy Policy

This policy shall be updated from time to time. In case of major changes, we will provide a notice through the publication of a newly updated policy on our website and by changing this effective date.

 

12. Contact Us

If you have any queries with reference to this Privacy Policy or data-related concerns, please contact us at:

 

Institute of Academic Research and Excellence
Email: info@iare.com.au
Phone: +61418403144

bottom of page